SIIA (Software & Information Industry Association) has launched SaaS executive council to define Software as a Service market space. The objective is to cover 4 key areas of Channel, Legal & Contractual, ISV, Marketing and communications
The output from the council would help the market understand the realities and opportunities presented by the “Software as a Service” model.
One of the key areas of focus is in the area of legal and contractual, there will be a huge expectation from this committee as there is a big gap today in terms of SLA’s, especially for free services. There needs to be a strong SLA for these Ad supported services as some of them are deployed in business functions as well.
Considering services from the likes of Google and probably Microsoft will be offered free, supported by Ads, there needs to be a strong SLA’s governing such offerings and in the end customer’s interest should be protected.
The group consists some of the pioneers and strong players n this industry like Salesforce, Opsource, Webex. Let’s wish them good luck!
Technorati Tags: SaaS, Software as a Service, SIIA, SaaS Executive Council
The output from the council would help the market understand the realities and opportunities presented by the “Software as a Service” model.
One of the key areas of focus is in the area of legal and contractual, there will be a huge expectation from this committee as there is a big gap today in terms of SLA’s, especially for free services. There needs to be a strong SLA for these Ad supported services as some of them are deployed in business functions as well.
Considering services from the likes of Google and probably Microsoft will be offered free, supported by Ads, there needs to be a strong SLA’s governing such offerings and in the end customer’s interest should be protected.
The group consists some of the pioneers and strong players n this industry like Salesforce, Opsource, Webex. Let’s wish them good luck!
Technorati Tags: SaaS, Software as a Service, SIIA, SaaS Executive Council
No comments:
Post a Comment