Business Services and SaaS are complimentary services. Business Services could be the next logical step for a SaaS company once the revenue opportunity plateaus.
The recent intended acquisition of Employee Ease (A SaaS provider for HR apps) by ADP (A business services company in HR space)is a significant move in this area. There is a good opportunity for increasing revenue from existing customers by providing complimentary services.
Its time that offshore BPO's in India also look in similar lines by extending their outsourced BPO services with SaaS capabilities, using which they can provide better value to the customers and hence increase their revenue potential and also will help them to productize their service offerings.
Technorati tags: Employee ease, ADP, offshore BPO
No comments:
Post a Comment